Re: Bug reporting

On Mon, Jul 07, 2014 at 11:15:09PM -0800, Dave Higton wrote:
> The first thing the bug tracker asks is Category, which is a
> list of platforms from which I have to choose one, indicating
> that the bug is specific to a platform.
>
> But, since I only have one platform, how do I know if what I'm
> reporting is specific to that platform?
>

It is intended to give us more information. All bug fixing runs through
the basic stages of replicate, isolate and ameliorate. In order to
replicate a bug to start this process we require as much information
as possible.

> How to the developers react to it? Now that RISC OS is a
> minority platform for Netsurf, does it make the developers
> take less notice of the report?

makes no difference response wise

>
> Or do the developers take it as simply the platform on which
> it was first observed, and find if it's common to other
> platforms?

pretty much, might also let us decide it is frontend specific and
assign it to the appropriate frontend maintainer.

If the issue is not specific often we will just change the catagory to
suit.

The main issue with bugs right now is we have more of them being
reported than we are managing to fix (gaining about one a day
currently) but its more useful to have them reported than not.

>
> Dave
>
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--
Regards Vincent
http://www.kyllikki.org/