Friday, 7 February 2014

Re: MousAxess

On Fri, Feb 07, 2014 at 12:05:12PM +0000, Richard Torrens (lists) wrote:
> In article <53d5cd2686tlsa@netsurf-browser.org>,
> Michael Drake <tlsa@netsurf-browser.org> wrote:
>
> > That's http://bugs.netsurf-browser.org/ of course.
>
> Well I went there, then to the next page. How do I report a bug?

You log in, click the "Report Issue" link, fill in the form, and click
"Submit Report".

> Life's too short to open accounts and log in or to work out complicated
> routines, sorry.

The report form requires merely 3 fields to have content. However, the
more information you provide in a report, the more likely it will be
looked at. A report saying "it crashed", and attaching a log file is
very unlikely to have much priority; particularly when other reports
contain much more circumstantial information about *what* the user was
doing when things went wrong. This kind of information is invaluable
when investigating issues, even if it seems irrelevant to the reporter,
so please include as much detail as possible when reporting issues --
more information is always better in this case.

As for creating an account, we require this so that we can continue to
contact the reporter for feedback when things are not clear from the
information provided. Anonymous reports prevent this, and are a waste of
our time, and the reporter's.

As I said in another thread; the *only* place to report issues to the
developers is the issue tracker. If you are unable or unwilling to
report issues there, then they are guaranteed not to get investigated or
fixed, unless someone else happens to report the same issue.


John-Mark.

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